IMPORTANT INFORMATION FOR UPCOMING TAYLOR SWIFT | THE ERAS TOUR CONCERTS AT GEHA FIELD AT ARROWHEAD STADIUM

Arrowhead Events, the special events arm of the Kansas City Chiefs, will host Taylor Swift | The Eras Tour at GEHA Field at Arrowhead Stadium on Friday, July 7 and Saturday, July 8. Both concerts are scheduled to begin at 6:30 p.m. with special guests MUNA and Gracie Abrams opening both evenings. Guests can find important information and reminders about the concerts below.

PARKING GATES AND ACCESS POLICY

Parking lots for both the Friday and Saturday concerts will open at 2:30 p.m. All parking passes must be purchased in advance at www.chiefs.com/stadium/parking/ as payments will not be accepted at the parking tollgates.

Guests are reminded that access to the Truman Sports Complex for concerts is for ticketed guests only.

  • The club reserves the right to confirm that guests have tickets at any time.
  • Guests may not remain in the parking lots or outside of the stadium once the headliner has taken the stage.
  • At the time of the headlining act, any guests in the parking lots or outside of the stadium will be asked to enter the stadium with their ticket. If they do not have a ticket for the show, they will be required to leave the Truman Sports Complex.

MERCHANDISE

Taylor Swift | The Eras Tour will feature a merchandise truck in Lot M at GEHA Field at Arrowhead Stadium that is open to the public on Thursday, July 6. On Thursday, access to the parking lots at the Truman Sports Complex is free. The parking lots will open at 8 a.m. and the merchandise truck will be open from 10 a.m. to 7 p.m. All guests will be asked to follow signage and staff directions to a designated parking location. No overnight parking or queueing will be permitted.

On Friday and Saturday, the merchandise truck will only be open to guests with parking passes for the respective day (Friday or Saturday), as well as tickets to that day’s show. The truck will open at 2:30 p.m. when parking gates open. During the concerts on Friday and Saturday, merchandise can also be found at more than 15 locations inside GEHA Field at Arrowhead Stadium.

FRIDAY NIGHT TRAFFIC

On Friday, guests should expect to see heavy delays due to rush hour traffic on Interstates 435 and 70, as well as streets around the Truman Sports Complex due to the start time of the concert. Guests are asked to plan in advance and arrive early to avoid rush hour and minimize delays. It is suggested that drivers who are not attending the concert but normally travel past the Truman Sports Complex identify an alternate route to avoid rush hour back-ups. All ticketed guests should visit www.chiefs.com/parking to make their travel and parking gameplan.

RIDESHARE, GUEST DROP OFF/PICK UP

For guests taking rideshare or for those who are planning to drop off guests, there is no charge for a drop off at the Truman Sports Complex for either show on Friday or Saturday. Rideshare and drop off vehicles should enter Gate 2 off Blue Ridge Cutoff and follow signage and staff directions to drop off passengers in Lot J. Following drop off, those vehicles will exit the Truman Sports Complex via Gate 7.

Rideshare and guest pick up vehicles can begin staging for egress in Lot J beginning at 9 p.m. Again, vehicles must enter through Gate 2 off Blue Ridge Cutoff and follow signs/staff directions to Lot J.

STADIUM GATES AND MOBILE ENTRY

All GEHA Field at Arrowhead Stadium gates will open at 4:30 p.m. for the 6:30 p.m. show. Entrances for guests with “Karma is my Boyfriend” and “It’s Been a Long Time Coming” VIP ticket packages will open at 3:30 p.m. Guests are reminded to access their mobile tickets and parking passes in advance of the event and add them to their mobile wallet for expedited entry.

CASHLESS

All concession stands and retail points of sale are completely cashless. In addition to traditional scan and chip reader options for credit/debit cards, all fixed points of sale offer mobile tap or scan payment options, including Chiefs Pay, Apple Pay, Google Pay and Samsung Pay. In-stadium vendor stands are credit card only.

SAFETY AND SECURITY

The NFL’s clear bag policy is in place for all events at GEHA Field at Arrowhead Stadium. Fans can visit www.chiefs.com/stadium/clearbag for important information on the clear bag policy and a complete list of permitted and prohibited items. Although the clear bag policy is in place, guests are encouraged to avoid bringing a bag into the stadium, if at all possible, to expedite their entry process. Fans can visit www.chiefs.com/stadium/prohibitedpermitteditems for a complete list of permitted and prohibited items. No cameras with attachable or extendable lenses of any size or video cameras such as GoPros are permitted inside GEHA Field at Arrowhead Stadium for these shows.

Guests will experience a more seamless entry through the CEIA OPENGATE security screening technology at all stadium entry gates. As guests approach the stadium, they should keep items in their pockets and/or clear bags as they pass through the advanced screening devices while following the direction of security personnel. All fans should keep moving through the screening gates at a normal pace, as there is no need to wait for the person in front or to stop unless otherwise directed.

If guests have questions or need assistance, including with accessible services, they can contact Fan Experience at (816) 920-4237 or by email at fanexperience@chiefs.com. Beginning at 12:30 p.m. on event day, guests can also text (816) 920-4237 with location and issue. 

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